Use of ICT for Institutional Operations and Sustainability
King Mongkut’s University of Technology Thonburi (KMUTT) has entrusted the Computer Center with the core mandate of managing and providing robust technological and communication infrastructures. This responsibility includes procuring and developing information systems custom-tailored to the operational needs of various university departments. Currently, there is a total of 46 customized systems developed and actively operational to support the institution’s primary missions in teaching, research, and academic services, while adapting to the dynamics of the New Normal lifestyle.
Strategic Alignment for Digital Transformation
The strategic alignment between the Computer Center’s 13th Strategic Plan (2022–2026) and KMUTT’s 13th Strategic Plan (2022–2026) demonstrates a clear harmonizing of conceptual policies into tactical execution (Conceptual to Operation). The operational guidelines are systematically mapped as follows:
- Strategic Objective 1 Upgrading STI manpower with Quality, Inclusive Education & Learning Innovations Aligns with developing mobile platform-supported information systems and upgrading classroom technological infrastructure to ensure total readiness for hybrid e-learning environments.
- Strategic Objective 2 Creating Knowledge, Research & Innovation from Institutional Capabilities Aligns with creating service innovations and standardized technology management systems. Key projects include the Service Process Improvement Project, the Service Level Agreement (SLA) Control System, and the Data Analytics and Dashboard Project designed to deliver high-value, data-driven insights.
- Strategic Objective 3 Accelerating Innovation & Impacts for Industry & Community Aligns with optimizing information systems responsive to technological shifts and standardizing technology management systems.
- Strategic Objective 4 Achieving High-performance Organization with Digital Transformation Aligns with all operational strategies under the Computer Center’s mission, driving human resource development, infrastructure optimization, and system refinement.
- Strategic Objective 5 Transforming HR & HR Management for the Future Executed through capacity-building projects for IT system administrators and digital upskilling initiatives to keep pace with emerging technologies.
- Strategic Objective 6 Cultivating the University Sustainability toward Balancing of Action for People, Planet, and Prosperity Aligns with elevating digital technology and infrastructure to maximize high efficiency and coverage across all campuses.
Digital Infrastructure for Sustainability Monitoring
To effectively implement these strategies, the university has categorized its technological readiness into three core sections:
- Section A — ICT for Sustainability Management Implementation of comprehensive sustainability dashboards, reporting systems, and KPI platforms featuring real-time modules and menus.
- Section B — Connectivity Readiness Ensuring widespread Wi-Fi coverage across the campus, supported by continuous monitoring of internet and network availability.
- Section C — Infrastructure Reliability and Security Maintaining strict access control policies, security monitoring snapshots, and robust backup/continuity systems.
| No | Initiative | Function | Brief Description |
|---|---|---|---|
| 1 | Information System for the Engineering and Science Classroom Project Office (Phase 2+3) | Implementation Support | This system supports the management of student information for the Engineering and Science Classroom Project and KOSEN KMUTT. It also serves as the central data repository for both programs. |
| 2 | New Acis + OBEM (support Avatar II – OBEM grading system) | Implementation Support · Monitoring & Evaluation | Student Information System: A system that supports module registration and the grading process for individual module courses. |
| 3 | Software Download | Implementation Support | University Software License Management System |
| 4 | New Admission & CRM (Customer Relationship Management) | Implementation Support | A system designed to support student recruitment for all program types and learners of all ages. It also enhances customer relationship management and serves as a marketplace for all non-degree academic products. |
| 5 | — | Implementation Support | A one-stop online application portal that enables applicants to apply, make payments, and track their application status for degree and certificate programs. |
| 6 | — | Implementation Support | A web portal that consolidates KMUTT's educational platforms, providing access to both degree and non-degree programs in one place. |
| 7 | My Eval: Academic Staff Performance Evaluation and Workload Agreement System | Monitoring & Evaluation | A system for recording and managing the five categories of academic workload for academic staff, including both government officials and permanent university employees. |
| 8 | A system for managing research and innovation projects and activities. | Implementation Support | A system for managing research and academic service projects with end-to-end workflow and project tracking. |
| 9 | MODLINK (STUDENT + ALUMNI) | Monitoring & Evaluation · Evaluation & Improvement | A system that supports the student journey, enhancing both academic and campus life experiences. |
| 10 | MODLINK PRO (For Staff) | Monitoring & Evaluation · Evaluation & Improvement | A system that supports the staff journey, enhancing both work and campus life experiences. |
| 11 | MOD LINK web portal | Implementation Support · Monitoring & Evaluation | A back-office system for managing MOD LINK application data. |
| 12 | MOD LINK Gate Keeper | Implementation Support | A system for scanning and verifying attendees who register for events through MOD LINK. |
| 13 | MOD LINK Partner Platform | Implementation Support | A web-based system for managing KMUTT partners through the MOD LINK application. |
| 14 | MASTER DATA | Implementation Support | A centralized system for storing and managing shared data used across multiple systems, such as personnel information. |
| 15 | My Profile | Implementation Support · Monitoring & Evaluation | A self-service portal that allows staff to view and update their personal information, and manage welfare benefit registrations, such as annual health check reservations. |
| 16 | Payment Hub | Implementation Support | A QR code payment management system integrated with banking services and university systems, enabling seamless, transparent, and traceable payment processing. |
| 17 | K-Account | Implementation Support | An account management system for activating accounts and creating or resetting passwords for students and staff. |
| 18 | An automated parking management system for parking buildings. | Implementation Support | A parking reservation system for covered parking facilities with QR code payment via mobile banking. |
| 19 | A sticker-based vehicle access control system. | Implementation Support | A system for requesting and managing parking stickers. (Orange, Yellow, and Pink). |
| 20 | DIgital Signature | Implementation Support | A digital signature management system for the university. |
| 21 | Royal Gazette | Implementation Support · Governance & Data Integrity | A centralized system for managing policies, regulations, bylaws, and official documents. |
| 22 | ITSM | Implementation Support | An IT service management system that supports the Computer Center in delivering efficient and responsive IT services. |
| 23 | AHRIS | Implementation Support | A human resource development system that enables HR to effectively manage and develop personnel. |
| 24 | En Rise – A performance agreement and evaluation system for managing employee performance and assessments. | Implementation Support · Monitoring & Evaluation · Evaluation & Improvement | A system for managing individual performance agreements and performance evaluations based on defined appraisal cycles. |
| 25 | An electronic document and correspondence management system. | Implementation Support | A system for managing incoming and outgoing documents and correspondence within and outside the organization. |
| 26 | Classroom Booking System | Implementation Support | A classroom booking system for teaching, learning, and university activities. |
| 27 | Meeting room Booking System | Implementation Support | A meeting room booking system for reserving and managing meeting spaces. |
| 28 | Tuition fee analysis system | Implementation Support | A tuition fee analysis system for managing and evaluating tuition fee data. |
| 29 | Finance ERP (D365 F&O) | Planning & Implementation · Implementation Support | A financial, accounting, and procurement management system. |
| 30 | Academic promotion tracking system | Implementation Support · Monitoring & Evaluation | A system that enables faculty members, researchers, and staff to track the status of their academic promotion applications. |
| 31 | A centralized complaint and feedback management system. | Implementation Support | A system for receiving and managing complaints from external parties. |
| 32 | A whistleblowing and corruption reporting system. | Implementation Support | A whistleblowing and corruption reporting system for students and staff. |
| 33 | Document management system | Implementation Support | The system manages documents such as memos or work-related letters in electronic format, including electronic signatures and the electronic circulation of documents to various systems or departments. |
| 34 | Digital Document Management System (GDCC) | Implementation Support | Digital document management system under the government's central cloud development project. |
| 35 | Teacher evaluation system | Monitoring & Evaluation | A system for viewing the teaching evaluation results of individual lecturers. |
| 36 | A system for planning, updating the status, and assigning tasks to personnel for each project within the Computer Center. | Planning & Implementation · Implementation Support | Planning, updating the status, and assigning tasks to personnel for each project of the Computer Center. |
| 37 | My Portal system | Implementation Support · Monitoring & Evaluation · Evaluation & Improvement | The One-Stop Information Service System (Single Sign-On) of KMUTT. |
| 38 | Computer Center website KMUTT | Implementation Support | Computer office website of King Mongkut's University of Technology Thonburi |
| 39 | Website of King Mongkut's University of Technology Thonburi | Implementation Support | The official website of King Mongkut's University of Technology Thonburi (KMUTT). |
| 40 | Website of the Unit for Development and Integration of Educational Technology. | This is the centralized digital educational tool system of KMUTT. It can be accessed at ETS Tech Integration. | |
| 41 | Learning support system for educational staff at KMUTT. | Planning & Implementation · Implementation Support · Monitoring & Evaluation · Evaluation & Improvement | The Learning Support System for Educational Personnel at KMUTT (LMS KMUTT), an Outcome-based education (OBE) model, focuses on monitoring and developing learning outcomes at both the course (CLO) and program (PLO) levels. For over 7 years, we are proud to have been a part of a significant transformation in Thai higher education. |
| 42 | Technology Integration | Implementation Support | This website integrates educational technologies to support teaching and learning in the digital age, creating a better learning experience. |
| 43 | 4LifelongLearning | Implementation Support | A competency-focused platform that is cumulative, customizable, and verifiable with real-world examples, designed collaboratively by educational and industry experts to ensure you possess the specialized skills ready for real-world work. |
| 44 | Procurement tracking system | Monitoring & Evaluation | A system for tracking the procurement status of the university. |
| 45 | The university's website system for posting press releases. | Implementation Support | A system for posting press releases on the university's website. |
| 46 | Sustainable Data Portal System | Implementation Support · Monitoring & Evaluation | A system for recording and reporting performance aligned with a sustainable university approach: Sustainable Data Portal. |
Policy on Advanced Digital Technologies Usage
To support decision-making, operational efficiency, and service delivery, KMUTT enforces a comprehensive ICT Policy focusing on the usage of advanced digital technologies such as Artificial Intelligence (AI) and the Internet of Things (IoT). These digitized services are not isolated pilots but are governed by institutional policy and implemented across all core functions—including student services, academic administration, human resources, finance, and asset/facility operations. Continuous integration and performance monitoring serve as solid evidence that technology empowers the university to achieve higher efficiency and better decision-making capabilities.
| No | Initiative | Policy Basis | Implementation Scope | Evidence |
|---|---|---|---|---|
| 1 | Regulations of King Mongkut's University of Technology Thonburi on Computer System Usage Practices B.E. 2553 (2010) (This document is in Thai language.) | The Computer Bureau shall prepare a notice. How to use the computer system to comply with the Principles of Practice for the Use of Computer System to be proposed to the President for signature and to be updated as appropriate every 2 years | Applies to all faculties and administrative units | https://cc.kmutt.ac.th/Files/principles.pdf |
| 2 | Announcement of the Computer Center Regarding Procedures for Computer System Usage B.E. 2553 (2010) (This document is in Thai language.) | Operationg methods regarding the use of computer systems | Applies to all faculties and administrative units | https://cc.kmutt.ac.th/Files/methods.pdf |
| 3 | Information and Communication Technology Master Plan of King Mongkut's University of Technology Thonburi B.E. 2555-2559 (2012-2016) (This document is in Thai language.) | The Information and Communication Technology Master Plan is to be used as guide to determine the overall strategy and direction of the development of the University's information system in accordance with the mission and vision of the University | Applies to all faculties and administrative units | https://cc.kmutt.ac.th/Files/KMUTT-ICT-Plan-2555-2559.pdf |
| 4 | Website Policy of King Mongkut's University of Technology Thonburi | The website of King Mongkut's University of Technology Thonburi has been created to disseminate information and services via the internet to the general public and personnel affiliated with King Mongkut's University of Technology Thonburi. | Applies to general public and personnel affiliated with KMUTT | https://cc.kmutt.ac.th/en/WebsitePolicy.html |
| 5 | Cookie Policy | This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. | Applies to all faculties and administrative units | https://cc.kmutt.ac.th/en/CookiePolicy.html |
| 6 | KMUTT Network Policy | As the network system is currently an essential tool supporting the university's mission and is widely used in almost every area of the university, the network management guidelines are divided into two categories: | Applies to all faculties and administrative units | https://cc.kmutt.ac.th/en/NetworkPolicy.html |
| 7 | KMUTT Web Hosting Policy | Providing databases for the websites of departments within the University | Applies to all faculties and administrative units | https://cc.kmutt.ac.th/Files/KMUTT%20Web%20Hosting%20Service%20Policy%20.pdf |
| 8 | KMUTT Network Service Agreement | Wire Network Service Agreement – Wireless Network Agreement – Wireless Network Service Area Layout. Service Provider refers to the Computer Center, the area-owning department, or a company authorized by King Mongkut's University of Technology Thonburi to provide wired network services within the university. User refers to an individual authorized by the Service Provider to access and utilize the university's wired network. Type 1 Area refers to the university's common areas. Type 2 Area refers to areas under the supervision of specific departments. | Applies to all faculties and administrative units | https://kmutt.me/WirelessNetworkAgreement |
Additional evidence link:
https://cc.kmutt.ac.th/en/policy.html
